1. Acceptance of Terms
By accessing or using the services provided by ExtremeAI ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.
These Terms apply to all visitors, users, and others who access or use the Services. By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.
2. Description of Services
ExtremeAI provides an enterprise AI platform for building, running, evaluating, and securing production AI systems. Our Services include but are not limited to:
- AI model management and deployment
- RAG and context management tools
- Agent runtime and orchestration
- Evaluation and testing frameworks
- Observability and monitoring
- Security and compliance features
We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice.
3. User Accounts
To access certain features of the Services, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Promptly update your information if it changes
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our discretion.
4. Acceptable Use
You agree not to use the Services to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services
- Engage in any activity that could harm minors
- Generate or distribute illegal, harmful, or offensive content
- Circumvent any access controls or usage limits
5. Intellectual Property
The Services and all content, features, and functionality are owned by ExtremeAI and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes, subject to these Terms.
6. User Content
You retain ownership of any content you submit, post, or display through the Services ("User Content"). By submitting User Content, you grant us a limited license to use, store, and process it solely to provide the Services.
You represent that you have all necessary rights to your User Content and that it does not violate any third-party rights or applicable laws.
Important: We do not use your User Content to train AI models. Your data remains yours.
7. Payment Terms
Certain Services require payment of fees. By subscribing to a paid plan, you agree to:
- Pay all applicable fees as described on our pricing page
- Provide accurate billing information
- Authorize us to charge your payment method
- Pay any applicable taxes
Fees are non-refundable except as required by law or as explicitly stated in these Terms. We may change our fees with 30 days' notice.
8. Termination
You may terminate your account at any time by contacting us or using the account settings. We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of these Terms.
Upon termination, your right to use the Services will cease immediately. We may retain certain information as required by law or for legitimate business purposes.
9. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any defects will be corrected.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXTREMEAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
Our total liability for any claims arising from these Terms or the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless ExtremeAI and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Services shall be resolved exclusively in the courts of [Your Jurisdiction].
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date.
Your continued use of the Services after any changes constitutes acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms, please contact us:
- Email: legal@example.com
- Address: [Your Company Address]